Terms

What to expect from the MemorySaver. Updated October 6, 2026.

Who can use MemorySaver

Use the service only if you are 18 or older. It is intended for adults processing footage they have the right to use, including their family recordings.

Your footage, your film

Upload footage you own or have the right to have processed. You keep ownership of your original footage and output. Uploading a video lets us process it to prepare your requested edit; it does not give us permission to publish it.

What your film includes

The editor prepares a shorter first cut automatically. It may miss a moment that matters to you. Optional customization lets you review the original timeline and choose exact portions to keep while the source remains available. A revision keeps your previous film available until a new one is ready. Watch the result before sharing it, and keep your original.

MemorySaver accepts one MPG, MPEG, MP4 or MOV up to 20 GB and 2 hours. Choose 4×–20× duration compression: for example, an hour becomes about 3–15 minutes. The estimate is a budget, and the film may be shorter if there is less usable footage. This does not change playback speed. Some recordings may fail validation or editing; a failed run does not mean a finished film was delivered.

Videos stored online

You can upload a downloaded copy from iMemories, Google Photos, iCloud Photos, Google Drive, Dropbox, OneDrive or Amazon Photos. Downloadable file links can also be imported where available. Account connections and private sharing pages may require downloading the video first.

Save your copies

Your video and film expire 24 hours after an upload is started on private persistent storage. Download your result promptly. MemorySaver does not provide permanent storage.

Pricing, included edits and cancellation

The exact price is shown after we validate the length of your original video and before checkout. It is based on footage duration, prorated by the second, plus the disclosed fixed fee, subject to the minimum price shown before upload. There is no subscription. The price includes the first cut and up to two optional revision attempts using the saved analysis while the source is retained. Additional edits are not charged automatically.

Pay through Stripe. The page returning from checkout is not confirmation of payment; processing starts only when our service verifies it. During the limited beta, one film processes at a time and up to five new videos are available across the service per rolling 24 hours. Your two included updates do not use the new-video allowance. Opening checkout reserves an admission for that period. Checkouts you do not complete are not charges.

You can cancel processing or delete a film from its page. If we cannot deliver a playable first film, including a cancelled initial job, we request a full refund to the original payment method. A refund is complete only after the payment provider confirms it. Your bank may take additional time to display it. Contact support if a refund remains unresolved.

If a later revision fails, your previous film remains available. A failed optional revision or deletion of a delivered film does not automatically refund the delivered service. If an edit misses an important moment or otherwise does not meet your needs, contact us so we can help. These terms do not limit rights you have under applicable consumer law.

Need help?

If an important moment was missed, a rough time in the original video is useful. Do not send footage or private access credentials in your first message.