Privacy

This explains how the MemorySaver handles your home videos. Updated October 6, 2026.

What we use

We use the video you upload to prepare a shorter edit. That can include temporary copies, sampled frames and timing information. The service also records processing status, file sizes, checksums and errors to make the service work and diagnose failures.

MemorySaver is operated by Daedal AI Studio LLC. The service runs on Railway. Website requests can also generate ordinary hosting logs, such as IP addresses and request times.

Access and ownership

You keep ownership of your original footage and finished film. Your browser receives a private session cookie to keep its films private. Access is limited to your browser session, anyone you authorize by sharing a private film email link, and authorized service operators. A private link is valid once, grants access to that film only, and expires when the film does. Keep access to your device private. We do not use this cookie for advertising. The service is not a public video gallery.

We do not publish your footage on this website. Using your footage or corrections in an evaluation dataset requires separate permission. A support request does not automatically authorize us to view your video.

Temporary storage

We temporarily keep the uploaded source, review copies and timing choices so you can customize a first cut without uploading again. Your video and film expire 24 hours after an upload is started. Files are kept on private persistent storage so an ordinary service restart does not remove them. You can delete a video and film from its result page. Deleting it stops its work and removes its uploaded and generated files from the service.

Keep your original safely saved and download a copy of the result. This service is not a backup or archive service.

Deleting a video and film does not recall email already delivered or delete support conversations, hosting logs or required transaction records. These records are separate from your uploaded and generated video files. We restrict operator access to running the service, resolving failures and handling requests; asking for support does not give us permission to inspect your family footage.

We keep limited private service history, such as upload and checkout progress, completed films, download requests, errors and processing costs, separately from your video files. It helps us operate the service and improve reliability. It contains no footage or scene descriptions and is not sent to an advertising or analytics service.

Email and support

We also send one service reminder to download your film before its original 24-hour expiry. The reminder does not extend storage or subscribe you to marketing.

We use the email address you provide to send private film links through Twilio SendGrid. Service emails do not subscribe you to marketing. If you contact support, we use your message to answer your request. Please do not send family footage or access credentials. Marketing permission is separate from receiving service or support messages.

Payments and service records

Stripe processes checkout and refunds. We do not store your card details. We keep limited transaction, consent, refund and deletion records for service administration and accounting, separately from media. Email recipient and film-access grants are removed when a film expires or is deleted. Marketing is not enabled. The current editor processes footage on Railway without external AI model API transfers.

Importing from video storage

If you provide a video download link, we use it to retrieve that selected video. We do not ask for your storage-account password, connect to your whole library, or save the download link in the job record. Imported copies follow the same original 24-hour expiry and deletion rules as uploads. Your original remains with its storage provider.

For a privacy or deletion question, contact our team.

Support chat

Chat with us opens Intercom on public information pages when you choose it. Intercom receives browser and network information and uses cookies for the conversation. We do not pass your email, footage, film links or processing details to chat. Information you type is shared with our support team through Intercom. This does not subscribe you to marketing.

Your chat choice is stored in this browser. Turn chat off stops new chat activity and clears accessible Intercom cookies. It does not delete messages already sent to Intercom. Please do not send footage, sign-in links, card details or credentials.